Terms And Conditions

BEST PLACE TO SHOP ONLINE TERMS AND CONDITIONS

Effective Date: 3rd October 2024 (Updated)

INTRODUCTION

1.1 Welcome to Best Place To Shop Online (“Website”), owned and operated by Best Place To Shop Online.

1.2 By accessing or using our Website, you (“User”) agree to be bound by these Terms and Conditions, which include all terms, conditions, and notices contained or referenced herein.

1.3 Please read these Terms and Conditions carefully before using our Website, as they contain important information regarding your legal rights, remedies, and obligations.

1.4 By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

DEFINITIONS

1.5 “We” or “Us” or “Our” refers to Best Place To Shop Online, its affiliates, directors, officers, employees, agents, and suppliers.

1.6 “You” or “User” refers to any individual accessing or using our Website.

1.7 “Product” refers to any item available for purchase on our Website.

1.8 “Order” refers to a request to purchase a Product.

2.1 Age Restriction: You must be at least 18 years old to use our Website.

2.2 Password Security: You are responsible for maintaining password confidentiality and ensuring that your account information is accurate and up-to-date.

2.3 Prohibited Activities:

2.3.1 No unauthorized access, scraping, or manipulation of our Website or its content.

2.3.2 No spamming, phishing, or spreading malware.

2.3.3 No interfering with Website operations or disrupting the normal flow of dialogue.

2.3.4 No uploading or distributing harmful, obscene, or illegal content.

2.3.5 No attempting to circumvent security measures or hack our Website.

ORDER AND PAYMENT

3.1 Order Placement: You place an Order by completing the checkout process.

3.2 Payment Methods: We accept credit cards, debit cards, UPI, and other payment methods.

3.3 Payment Processing: Secure payment processing through Trusted Verified Seller and/or other third-party payment gateways.

3.4 Refunds: See our Return Policy.

SHIPPING POLICY

4.1 Shipping Options: Standard, Expedited, and other shipping options.

4.2 Delivery Estimates: Provided during checkout.

4.3 Shipping Costs: Calculated during checkout.

4.4 Variable Shipping Times: Shipping times may vary due to unforeseen circumstances.

4.5 Patient Waiting Period: In some cases, delivery may take 45-60 days.

RETURN POLICY

5.1 Return Window: 30 days for most products.

5.2 Return Conditions: Items must be in original condition.

5.3 Refund Policy: No cash refunds; store voucher/coupon issued instead.

RETURN REQUIREMENTS

6.1 To initiate a return, replacement, or refund, you must:

6.1.1 Contact our customer support within the return window.

6.1.2 Provide a clear, unboxing video showcasing the product and its condition.

6.1.3 Ensure the video meets the following requirements:

6.1.3.1 Extremely clear footage.

6.1.3.2 Product visible from multiple angles.

6.1.3.3 Inner packaging and accessories shown.

6.1.3.4 Video file format: MP4 or AVI.

6.1.3.5 Video duration: Minimum 30 seconds.

UNBOXING VIDEO GUIDELINES

7.1 The unboxing video should:

7.1.1 Clearly show the product’s original packaging.

7.1.2 Display the product’s serial number (if applicable).

7.1.3 Demonstrate the product’s functionality (if applicable).

7.1.4 Show any damage or defects (if reporting damaged goods).

FAILURE TO COMPLY

8.1 Failure to provide a satisfactory unboxing video may result in:

8.1.1 Delayed or denied returns.

8.1.2 Replacement or refund requests being rejected.

8.1.3 Additional documentation or evidence requests.

REPLACEMENT AND REFUND PROCESSING

9.1 Once the return is approved, we will:

9.1.1 Process replacements within 60 days.

9.1.2 Issue store vouchers/coupons for refunds.

9.2 Coupon Code/Voucher Terms and Conditions

9.2.1. Definition: Coupon codes/vouchers are electronic or physical certificates with a specific monetary value.

9.2.2. Redemption: Coupon codes/vouchers can only be redeemed online or in-store, depending on our policies.

9.2.3. Exclusions: Certain products or services may be excluded from coupon code/voucher redemption.

9.2.4. Validity: Coupon codes/vouchers expire on the specified date or after a specified period.

9.2.5. Transferability: Coupon codes/vouchers are non-transferable.

9.2.6. Refundability: Coupon codes/vouchers are non-refundable.

9.2.7. Combination: Coupon codes/vouchers cannot be combined with other promotions or discounts.

9.2.8. Code Format: Coupon codes must be entered exactly as displayed (case-sensitive).

9.2.9. Redemption Limit: Each coupon code/voucher can only be redeemed once.

9.2.10. Purchase Requirements: A minimum purchase amount may be required to redeem a coupon code/voucher.

9.2.11. Payment Methods: Coupon codes/vouchers may only be valid for specific payment methods.

9.2.12. Country Restrictions: Coupon codes/vouchers may only be valid for customers from specific countries.

9.2.13. Notification: We will notify customers about coupon code/voucher expiration or changes via email or website updates.

9.2.14. Cancellation: We reserve the right to cancel or modify coupon codes/vouchers at any time.

9.2.15. Lost/Stolen Coupon Codes/Vouchers: We are not responsible for lost or stolen coupon codes/vouchers.

9.2.16. Coupon Code/Voucher Redemption Limitation for Undelivered/Canceled Products:

a. In the event that a coupon code/voucher is issued due to non-delivery or cancellation of a product, the coupon code/voucher amount can only be partially redeemed across multiple orders.

b. First Order: Maximum 33.33% of the coupon code/voucher amount can be redeemed.

c. Second Order: Maximum 33.33% of the coupon code/voucher amount can be redeemed.

d. Third Order: The remaining balance (up to 33.34% of the coupon code/voucher amount) can be redeemed.

9.2.17 Additional Terms

9.2.17.1. We reserve the right to modify these Terms and Conditions at any time.

9.2.17.2. By using our coupon codes/vouchers, customers acknowledge acceptance of these Terms and Conditions.

9.2.18 Disclaimer

We shall not be liable for any damages, losses, or expenses arising from coupon code/voucher usage.

9.2.19 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with applicable laws.

WARRANTY AND LIABILITY

10.1 Warranty Disclaimer: We disclaim all warranties.

10.2 Limitation of Liability: Our liability is limited.

INTELLECTUAL PROPERTY

11.1 Copyright: We respect copyright laws.

11.2 Trademarks: Our trademarks are protected.

DISPUTE RESOLUTION

12.1 Governing Law: Laws of your own respective countries apply.

12.2 Dispute Resolution:

12.2.1 Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through arbitration in accordance with the Rules of the International Chamber of Commerce (ICC).

12.2.2 The arbitration shall be conducted by a single arbitrator appointed by the ICC.

12.2.3 The seat of arbitration shall be [Neutral Location, e.g., Singapore, Geneva, or London].

12.2.4 The language of the arbitration shall be English.

12.2.5 The parties agree to submit to the jurisdiction of the ICC and waive any objections to such jurisdiction.

ADDITIONAL POLICIES

13.1 Privacy Policy: Our Privacy Policy governs how we collect, use, and protect your personal information.

13.2 Cookie Policy: Our Cookie Policy explains how we use cookies and similar technologies.

14.1 For questions or concerns, please contact us at:
[email protected]

ACCEPTANCE

15.1 By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

CHANGES TO TERMS AND CONDITIONS

16.1 We reserve the right to modify these Terms and Conditions at any time.

16.2 Changes will be effective immediately upon posting.

NOTICES

17.1 We may provide notices to you via email or posting on our Website.

GOVERNING LAW

18.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States of America and the State of [Your State).

SEVERABILITY

19.1 If any provision of these Terms and Conditions is held invalid or unenforceable, the remaining provisions will remain in effect.

20.1 Force Majeure Clause

Neither party shall be liable for any failure to perform its obligations under these Terms and Conditions if such failure is caused by events beyond its reasonable control, including, but not limited to: natural disasters, wars, government regulations, epidemics, strikes, cyberattacks.

21.1 Indemnification Clause

You agree to indemnify, defend, and hold harmless Best Place To Shop Online, its affiliates, directors, officers, employees, agents, and suppliers from and against any claims, damages, losses, liabilities, costs, and expenses.

22.1 Data Protection Clause

We take reasonable measures to protect your personal information. Our Privacy Policy governs how we collect, use, and protect your data. By using our Website, you consent to our data processing practices.

ENTIRE AGREEMENT

23.1 These Terms and Conditions constitute the entire agreement between you and us regarding your use of our Website.

By accessing or using our Website, you agree to these Terms and Conditions.

Last updated: October 3, 2024